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Generative AI

A collection of 6 issues

#57 When a Chairman Builds Software, the Moat Is Shrinking

I was a few minutes early. Martin Grimberg, the Vizcon chairman, was already at the table. Before I'd even sat down, he turned his laptop toward me. – I'm building a board management tool, he said. I laughed. Three days earlier, I'd done exactly the

#55 The Return of the Generalist: Broader Skills and Smaller Teams

Two weeks ago I was back at Malmö University. Same advisory board, different conversation. Last time I was there I talked about business acumen, understanding people, and ethics. The things that were true 30 years ago and are still true now. This time I wanted to talk about how something

#49 Are Role-Based Agents the “Faster Horses” of AI?

“If I had asked people what they wanted, they would have said faster horses.” Henry Ford is often credited with that line. He probably didn’t say it. But the story survives because it captures something true. People can usually describe their pain, but they usually don’t have the

#48 Build vs Buy: How AI changes enterprise software and the need for local product talent

When AI services make building software cheaper, what happens to the old “build vs buy” decision, and what happens to the need for product and design competence inside the companies that usually just buy software? A few weeks ago I was in a meeting. The topic was a new procurement

#43 AI in User Research: Synthetic Personas and Generated Insights

AI-generated personas and insights are starting to pop up in my LinkedIn feed, often pitched as clever ways to speed up user research. But if you’re aiming to build something better than average, these shortcuts won’t save you time. They’re more likely to lead you in the

#4 Google and the Innovator’s Dilemma: From PageRank to Perplexity

Remember when Google revolutionized web search with its PageRank algorithm? Developed by Larry Page and Sergey Brin in the late 1990s, PageRank determined a webpage’s importance based on the number and quality of links to it, much like academic citations measure research impact. This innovation quickly made Google the